SalesEdge.io Now Flags "SMS Unavailable" on Mexico Numbers for Instant Visibility
SalesEdge.io Now Flags "SMS Unavailable" on Mexico Numbers for Instant Visibility
We want to keep you informed about important changes that may affect your communication with clients. Due to changes from our telecommunications providers, SMS text messaging is no longer available on Mexican local phone numbers in SalesEdge.io.
What's New?
- You’ll now see an easy-to-spot “SMS unavailable” label (“pill”) right next to your Mexican local phone numbers inside the Phone Numbers table.
- This new label applies to both existing numbers and any new Mexican local numbers you purchase going forward.
- To make things even clearer, if a number has several status labels, they now neatly wrap within the column—no more cluttered tables!
How to Find This Update
- Log in to your SalesEdge.io account.
- Click on Settings >> Phone Numbers >> Manage Numbers >> Phone Numbers tab.
- If you have a Mexican local number, you will now see the “SMS not supported” pill. You can hover over it for more information.
- Don’t worry—voice calls and WhatsApp (where available) still work as usual.
- The process to purchase new numbers hasn’t changed, but please check capabilities before buying if SMS is important to your workflow.
No action is needed on your part—this update appears automatically for all affected numbers. If you have any questions or need assistance, our support team is always happy to help!
For existing SalesEdge.io users: This update is already live in your account.
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