New WhatsApp Audit Logs in SalesEdge.io: Full Visibility Into Every Change, Time-Stamped and Tracked
New WhatsApp Audit Logs in SalesEdge.io: Full Visibility Into Every Change, Time-Stamped and Tracked
When you're growing your coaching business or consulting practice, clear visibility into team activity is essential—especially when it comes to client communications. That’s why we’re excited to announce a major improvement inside SalesEdge.io: WhatsApp Audit Logs at the sub-account level.
Until now, any changes made to your WhatsApp Business Account—like removing a number, editing templates, or updating settings—weren’t visible inside the platform. This often left you guessing during troubleshooting or relying on memory to track down what happened.
With this update, you’ll now have complete, time-stamped records of every significant WhatsApp-related change—all easily viewable within SalesEdge.io.
What’s New
Comprehensive Event Tracking: Every key action is now logged along with the team member who performed it, the exact time it happened, and what was changed.
Tracked Events Include:
Phone number added
WhatsApp Business Account deleted or deactivated
Default phone number updated
Templates created, edited, or deleted
Phone number profile updated
Flows created, published, deprecated, or removed
Instant Transparency
You can now view all WhatsApp-related updates directly within each sub-account—no need for external tools or guesswork.
Why This Matters for Your Business
Faster Troubleshooting: Instantly identify what changed and by whom.
Better Team Accountability: See a clear record of past actions, reducing confusion or overlap.
Smoother Operations: Keep communication workflows clean and organized.
Peace of Mind: Every change is secured in an easy-to-access digital log.
How to Use It
Open the sub-account where you manage WhatsApp communication.
Go to Settings → Audit Logs.
Use filters or search to find specific updates based on user, event type, or date.
It’s that simple. You now have full confidence and clarity as you manage WhatsApp conversations through SalesEdge.io.
For existing SalesEdge.io users: This update is already live in your account.
Not using SalesEdge.io yet? Book a demo today to discover how it can simplify and automate your business.
