New “Book a Call” Button Makes Ecommerce Setup in SalesEdge.io Faster and Easier

We’re excited to introduce a helpful new feature inside SalesEdge.io that makes ecommerce onboarding even smoother: a built-in “Book a Call” button now appears on the Stores page, giving you quick access to expert support when you need it most.

Here’s what you can expect:

• Easy to Find: When you’re setting up your ecommerce store, you’ll see the “Book a Call” button right on the onboarding banner. Once you’ve closed the banner, the button will move to the top-right of your Stores page for easy access.

• Who Sees It: This feature is available to account administrators who:

  • Haven’t finished their store setup, or

  • Haven’t had any transactions in the last 15 days

• How It Works: Hovering over the button displays a helpful tooltip: “Click to book a call with an expert for any feedback or assistance with configuration.” Clicking the button will take you straight to a calendar where you can choose the best time to speak with one of our team members.

Why This Matters:

• Get fast, personalized help during your setup process—no more digging through help docs or waiting on email replies.

• Share feedback in real time so we can continue improving your experience.

• Boost your momentum by getting direct answers and step-by-step guidance to get your store live and selling faster.

This helpful new option ensures you’re never stuck or left guessing during your ecommerce journey inside SalesEdge.io. We're here to support your success every step of the way.

What it looks like:

For existing SalesEdge.io users: This update is already live in your account.

Not using SalesEdge.io yet? Book a demo today to discover how it can simplify and automate your business.